Shipping Information

Enjoy complimentary delivery when your order exceeds £15. No codes needed, automatically applied at checkout.

Delivery Coverage

• We deliver to all addresses within the United Kingdom
• Coverage includes England, Scotland, Wales, and Northern Ireland
• International shipping is not currently available

Trusted Delivery

We partner with Evri to ensure reliable and timely delivery of your tea orders across the UK.

Every order is carefully packaged to maintain freshness and quality during transit.

Track your order with the tracking link provided once your parcel is dispatched.

Delivery Timeframes

Processing Time

Orders are typically processed and prepared for dispatch within 1-2 business days of being placed.

Standard Delivery

Delivery via Evri usually takes 2-4 business days after your order has been dispatched.

Express Delivery

Need your tea sooner? Select express delivery at checkout for expedited service.

Tracking

You will receive a tracking link via email as soon as your order is shipped.

Delivery Charges

All delivery fees are calculated at checkout and displayed before you complete your payment.

Important Delivery Information

• Please ensure your delivery address is complete and accurate. We are not responsible for delays caused by incorrect address information.
• Delivery times are estimates and may vary due to carrier schedules, weather conditions, or other unforeseen circumstances.
• If you are not available to receive your delivery, Evri will leave a collection notice with details on how to arrange redelivery or collection.
• Orders placed on weekends or public holidays will be processed on the next business day.

Questions About Your Delivery?

If you have any questions about shipping, tracking your order, or need assistance with delivery, our customer support team is here to help.