Terms of Service

You may use our website for personal, non-commercial purposes only. By using this website, you agree to:

• Provide accurate and complete information when making purchases
• Not use the website for any unlawful or fraudulent purposes
• Not attempt to gain unauthorized access to our systems or networks
• Not transmit any harmful code, viruses, or malicious software
• Not misuse, copy, or reproduce our content without permission

Age Requirement: You must be at least 18 years of age to make purchases on our website.

All orders placed through our website are subject to acceptance and product availability. We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

• Product unavailability or pricing errors
• Suspected fraudulent or unauthorized transactions
• Inability to verify customer information

Payment must be made in full at the time of purchase before your order is processed and dispatched. We accept major credit and debit cards as well as other payment methods displayed at checkout.

Prices are subject to change without notice. The price applicable to your order will be the price displayed at the time of purchase.

Please refer to our Shipping Information page for detailed information about delivery times, shipping costs, and coverage areas.

While we make every effort to deliver products within the estimated timeframes, delivery dates are not guaranteed and we are not liable for delays caused by circumstances beyond our control.

We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 14 days of receipt.

Due to the nature of our food products, we can only accept returns for:

• Damaged or defective products
• Incorrect items received
• Products that do not match their description

Refunds will be processed within 14 days of receiving the returned item. Please contact us at cliffnaturaltea@gmail.com to initiate a return.

We strive to provide accurate product descriptions, images, and information. However, we do not warrant that product descriptions or other content on our website is accurate, complete, reliable, current, or error-free.

Our products are sold as natural tea products intended for consumption. We make no specific health claims about our products beyond their general nutritional benefits as tea.

If you have any allergies or dietary restrictions, please review the product ingredients carefully before purchase. Contact us if you need additional information.

All content on this website, including but not limited to text, images, graphics, logos, designs, photographs, and software, is the property of Cliff Natural Tea or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, transmit, or use any content from this website for commercial purposes without our prior written consent.

Your privacy is important to us. We are committed to protecting your personal information in accordance with applicable data protection laws.

Please review our Privacy Policy to understand how we collect, use, store, and protect your personal data.

To the fullest extent permitted by law, Cliff Natural Tea shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use or inability to use our website or products
• Any errors or omissions in website content
• Unauthorized access to your personal information
• Any interruption or cessation of our services

Nothing in these terms shall exclude or limit our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We shall not be liable for any failure to perform our obligations under these terms where such failure is caused by events beyond our reasonable control, including but not limited to:

• Natural disasters, extreme weather, or acts of God
• War, terrorism, civil unrest, or industrial disputes
• Failure of public or private telecommunications networks
• Governmental actions or changes in law

We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on this page, with the updated date noted below.

Your continued use of our website following any changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically.

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

If you have any questions, concerns, or complaints regarding these Terms of Service, please contact us: